EffectiveSoft Privacy Policy

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Last updated: August 30, 2022

Your privacy is important to us. EffectiveSoft Corporation (“EffectiveSoft”) has created this Privacy Policy in line with our commitment to your privacy. Our Privacy Policy explains what personal information EffectiveSoft collects from you through Effectivesoft websites (“Websites”), products and marketing activity, and how we use that data.

Personal information collected under this Privacy Policy is not a statutory or contractual requirement, except for personal information collected by EffectiveSoft for such purposes as performance of a contract to which you is party or taking steps at your request prior to entering into a contract.

If you do not agree with the terms of this Privacy Policy, please, do not access or use the Websites and (or) EffectiveSoft products. If you receive marketing e-mails from EffectiveSoft and do not agree with the terms of this Privacy Policy and (or) wish to stop receiving marketing e-mails from EffectiveSoft, please, object to receiving marketing e-mails from EffectiveSoft by contacting us at any time as specified under the “Contact Us” heading below.

The data we collect depends on the context of your interactions with EffectiveSoft, the Websites and (or) EffectiveSoft products, the choices you make, including your browser settings, and the features of the Websites and (or) EffectiveSoft products you use. If you choose not to provide data that is necessary to provide a feature of the Websites and (or) EffectiveSoft products, you may not be able to use that feature.

Personal Information We Collect

  • Information you submit to us in “Contact Us” forms at the Websites, in a live chat at the Websites, and other communications performed through the Websites. Such information may include your name, e-mail address, company name, phone number, and other information you affirmatively choose to submit to us;
  • Information you submit to us in the form of customer testimonials and (or) project samples (case studies)our name, e-mail address, company name, title, phone number, country, and other information you affirmatively choose to submit to us;
  • Information we collect through marketing activities of EffectiveSoft, including information we obtained from publicly available sources such as websites, social media, marketing platforms. This information may include your name, e-mail address, company name, phone number, country;
  • Information we receive from your use of the Websites that may be considered personal information, including IP address, browser type and its version, operating system and its version, ISP, platform type, domain name, your country and city, referring/exit pages, date, time and duration of your visits, and number of clicks. This information may be collected by using cookies, as explained further under the “Cookies” heading below and in our Cookie Policy;
  • Information you submit to us through your requests for data processing in our products, including our semantic solutions provided at the Websites, when you make a specific request for data processing by loading your information, which may contain any personal information, to data entry fields in our products, including our semantic solutions provided at the Websites. Such information will be automatically deleted as soon as the response of our products, including our semantic solutions provided at the Websites, has sent to you. We do not store such information and responses of our products, including our semantic solutions provided at the Websites. For avoidance of doubt, you represent and warrant that you will obtain all required authorizations under applicable laws prior to providing any information in data entry fields of our products, including our semantic solutions provided at the Websites. Furthermore, please, note that any information submitted in our products, including our semantic solutions provided at the Websites, in the way mentioned above will be deemed by EffectiveSoft NOT to be confidential;
  • Information you submit to us in the Registration Forms on the Websites, including user name, password, your first name, your last name, company name, e-mail address, and other information you affirmatively choose to submit to us;
  • Information you submit to a payment system paying a license fee for our products, including your e-mail address, your first name and your last name, payment date.

Other than as required by law, EffectiveSoft does not intend to collect special categories of personal information through the Websites. Examples of special categories of personal information include race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, genetic data, biometric data, sexual life or sexual orientation, and criminal records.

Legal Basis of Processing

If your personal information is protected by European Union and United Kingdom data protection laws, EffectiveSoft’s legal basis for collecting and processing personal information will depend on the personal information concerned and the purpose for which EffectiveSoft collects such data.

EffectiveSoft will usually collect and process personal information from you with the following legal basis:

  • To perform a contract to which you is party or in order to take steps at your request prior to entering into a contract;
  • Legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms;
  • Your consent.

EffectiveSoft may also collect and process personal information from you with the following legal basis:

  • To comply with a legal obligation to which EffectiveSoft is subject;
  • To protect your vital interests or those of another person.

Purposes of Processing

EffectiveSoft will only use your personal information for the purposes for which it was collected. We may use your personal information for the following purposes:

  • EffectiveSoft’s legitimate interests:(i) To be able to respond to your requests performed through the Websites and (or) EffectiveSoft products, organize meetings/calls, provide you with appropriate information and meet your expectations due to your requests, and (or) perform other actions in the regard to your requests;

    (ii) To develop business relations and communications through different forms of marketing activity, offer our services and products, know your preferences so as to enable us to better personalize our offers and ultimately offer products and services that better meet your needs and desires, and provide personalized content and information to you and others in different forms of marketing activity;

    (iii) To maintain and improve the performance of the Websites and (or) EffectiveSoft products, and to keep our systems secure;

    (iv) To maintain appropriate business and financial records, satisfy any legal, accounting, or reporting requirements, comply with our legal obligations and enforce our contracts;

  • To take steps at your request prior to entering into a contract. For example, to contact you in order to provide you with templates of our contracts, discuss terms and conditions of contracts with you, and exchange executed copies of contracts with you, etc.;
  • To perform a contract concluded between you and EffectiveSoft, and provide services to you under the contract mentioned above.

We don’t make automated decisions about you, including profiling, on the basis of the information we collect.

Where EffectiveSoft intends to further process the personal information described above for a purpose other than that for which the personal information was collected, EffectiveSoft will provide you prior to that further processing with information on that other purpose and with any relevant further information required by applicable data protection laws.

EffectiveSoft will only retain your personal information for as long as necessary to fulfil the purposes, which the personal information was collected for. The criteria used by EffectiveSoft to determine the retention period of personal information are as follows: applicable legal requirements; and amount, nature, and sensitivity of personal information; and risk of harm to you from unauthorised use or disclosure of your personal information; and purposes and legal basis, on which EffectiveSoft processes your personal information.

How We Share Personal Information

EffectiveSoft may disclose your personal information to:

  • our affiliates and (or) subsidiaries, and third party service providers who store such information on servers in different countries and (or) process personal information on behalf of EffectiveSoft;
  • competent law enforcement body, government agency, court or other third party if EffectiveSoft believes that disclosure is necessary in accordance with applicable laws;
  • any other person or entity on the basis of your consent to the disclosure.

The information collected under this Privacy Policy may be processed in locations situated in other countries that may be outside the country you live and (or) may not have the same data protection laws as your country.

EffectiveSoft may transfer personal information for storage and processing from European Union, European Economic Area and United Kingdom to other countries as mentioned above, some of which have not been determined by the authorized governmental bodies to have an adequate level of data protection. When we do so, we use a variety of legal mechanisms, including contracts and standard contractual clauses approved by the authorized governmental bodies, to help ensure your rights and protections with your data.

What Safeguards We Use

We use commercially reasonable safeguards to help keep the information collected secure. We put in place the following safeguards and technologies that allow us to prevent and detect information disclosures:

  • Data storage and transfer minimization strategies;
  • Firewall technologies;
  • Information security policies and standards;
  • Data protection policies;
  • Confidentiality agreements with our affiliates and (or) subsidiaries, and third party service providers;
  • Training and different awareness measures in order to ensure that our employees are accessing and processing your information in conformity with applicable data protection laws;
  • Putting in place procedures to deal with any personal information breach in order to notify all required parties when legally required to do so.

Your Data Protection Rights

If your personal information is protected by European Union and United Kingdom data protection laws, you have the following data protection rights:

  • You have the right to request from EffectiveSoft access to and rectification or erasure of your personal information or restriction of processing concerning you or to object to processing concerning you as well as the right to portability of your personal information;
  • You have the right to object at any time to marketing communications that EffectiveSoft sends you. You can exercise this right by contacting EffectiveSoft at any time. Furthermore, EffectiveSoft’s marketing emails have a privacy notice, which provides a reminder of this right mentioned above.
  • If EffectiveSoft has collected and processes your personal information based on your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing EffectiveSoft conducted prior to your withdrawal. Withdrawing your consent will not affect processing of your personal information conducted on the basis of legal basis other than your consent.
  • You have the right to lodge a complaint about EffectiveSoft’s collection and use of your personal information with a supervisory authority.

You may exercise the afore-mentioned data protection rights by contacting EffectiveSoft using the contact details provided under the “Contact Us” heading below.

Links

The Websites may contain links to various third party websites. EffectiveSoft has no control over, and is not responsible for the content, privacy policies or reliability of such sites. Please, remember that when you use a link to go from the Websites to another website or service, our Privacy Policy does not apply to those third-party websites or services. It is subject to that third party's own rules and policies.

Cookies

You can set your browser to refuse all or some cookies. If you choose to reject cookies via your browser settings, you may still use the Websites and have access to some functionality, but some functionality may be limited. For more information about the cookies that EffectiveSoft uses, please see our Cookie Policy.

Changes to Privacy Policy

EffectiveSoft reserves the right to change this Privacy Policy at its discretion from time to time. You agree that EffectiveSoft may notify you of the changes in the Privacy Policy by posting the Privacy Policy updated on the Websites. If you use the Websites after the effective date of the Privacy Policy updated, you accept automatically the Privacy Policy updated. The effective date of the Privacy Policy is specified in the beginning of the Privacy Policy under the “Last updated” heading above.

Contact Us

If you have privacy concern, compliant, or any question about this Privacy Policy, please contact us at:

EffectiveSoft Corporation

4445 Eastgate Mall, Suite 200

San Diego, CA 92121, USA

E-mail: official@effectivesoft.com

Unless otherwise stated, EffectiveSoft Corporation is a controller for personal information we collect subject to this Privacy Policy.

The list of EffectiveSoft’s affiliates and (or) subsidiaries can be obtained by contacting EffectiveSoft.