We develop our semantic solutions and offer services for:
Big trading companies and retail networks can also make use of semantic tools (for information analysis, search and comparison) by embedding them in the systems of customer support. Such upgrade will help to improve their service level and thus reduce costs.
Read more about our products that can be used for sales and customers supports:
Semantic categorization tools
Intellexer-based categorizer, used in help and trouble tickets classification, allows reducing request processing time and costs while working with customer feedback.
Automated categorization of ticket requests helps a competent specialist to quickly find a ready-made solution in support knowledge database.
Automated detection of subject and category of users' requests.Read More >
Document Sentiment Classification
Sentiment analysis and classification
Customer feedbacks and reviews categorization
Automatic system determines sentiment of the whole text (positive, neutral or negative).
Quick analysis and categorization feedback and reviews.Read More >